Hey, Hi5 users: Forum moderators can’t help with Hi5 Tech Support issues, but please feel free to post about a problem you're having and maybe another Hi5 user here can help. Let's try to keep the Q&As in this thread so people know where to go to ask questions or to post answers. Also, as always, people can contact Hi5 customer support at help@hi5.com. Thanks! Maureen ~ Maureen Kochan ConnectSafely forum manager
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Extazy
Posts:
1
From:
Timisoara
Registered:
11/10/10
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(12 of 12)
Re: Hi5 Tech Support Help
Nov 10, 2010 8:10 AM
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I don't now if enibody has the same problem but when i sign in on my friends it says that i have only 2 friends i now that i have over 800 what happend? is there a problem whit hi5 servers, or some maintanance problem?
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HRH Prince
Posts:
2
Registered:
1/30/09
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(11 of 12)
Re: Hi5 Tech Support Help
Jan 30, 2009 8:49 PM
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I have msg. sorry, you have sent the maximum number of profile comments allowed in a given period. but I don't sent a spam comment. would you please tell me how many maximum profile comments can sent per day? and how to change limit rate. Thank you.
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stacie
Posts:
3
Registered:
7/18/08
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(10 of 12)
Re: Hi5 Tech Support Help
Jul 29, 2008 10:14 AM
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hey, when hi5 was sorting out the comments they said it would all be done by done by now and we should have got them all back...my profile comments did not come back and im wondering if anyone else hasnt got them all yet and if they are going to restore them ALL. thankyou
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Alejandra
Posts:
2
Registered:
7/16/08
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(9 of 12)
Re: Hi5 Tech Support Help
Jul 22, 2008 9:15 AM
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bueno, mi problema continua, y quisiera solucionarlo rapido si es posible, vuelvo a explicar, con mi cuenta no puedo invitar a usuarios a que sean mis amigos, pero ellos si pueden mandarme invitaciones, me cree otra cuenta y vi que con esa si puedo invitar a usuarios, porque en mi otra cuenta (la principal) no puedo? sera que alguien me hackeo o me resntrigieron esa prioridad? como solucionarlo? gracias de antemano Good, my problem continues, and I wanted to solve it rapidly if is possible, I return to make clear, with my account, I cannot invite users to whom they are my friends, but they if they can order me invitations, I create another accoun and I saw that with this I can invite users, why in my another account (the principal one) I cannot? Is that someone hack my or restricted this priority? how can I solving it? Thank you in advance. And sorry for the bad english, I weote in the zone Spanish but they do not have the solution to my problem.
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senpaixd
Posts:
1
From:
peru
Registered:
7/20/08
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(8 of 12)
Re: Hi5 Tech Support Help
Jul 20, 2008 8:01 PM
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´Hola quisiera saber cuando podran recuperar todos los comentarios, videos y fotos que desaparecieron de mi profile de la noche a la mañana. Llevo tiempo esperando y mi profile sigue vacio. Espero su respuesta.Gracias
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Maureen
Posts:
666
Registered:
6/13/07
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(7 of 12)
Re: Hi5 Tech Support Help
Jul 20, 2008 7:27 PM
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Welcome 6x, If I understand your problem correctly, it sounds like someone has hacked your profile. If that's the case (Spanish-speaking Hi5ers, feel free to jump in), you can report it to help@hi5.com, or click on the "Report Abuse" link that appears on every member profile and photo. Choose "Other" and "The owner copied my photos or is impersonating me…". (Be sure to complete the entire form, and click the "Report Abuse" button to send it to Hi5.)
You can also access Hi5's Help page in Spanish here.
All the best,
Maureen
~
Maureen Kochan
ConnectSafely forum manager
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Maureen
Posts:
666
Registered:
6/13/07
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(6 of 12)
Re: Hi5 Tech Support Help
Jul 20, 2008 7:19 PM
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Welcome, Yo, Unfortunately, it's easy to copy photos on the Internet. (The only way to 100% protect your photos is to keep them off the Internet in the first place.) On Hi5, the best way to keep photos private is to create a Private Album and restrict it to your friends. To report the stolen photos, click the "Report Abuse" link that appears on every member profile and photo. Choose "Photo" and "The owner copied my photos or is impersonating me…". Hope this helps, Maureen ~ Maureen Kochan ConnectSafely forum manager
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xxxxxx
Posts:
2
From:
peru
Registered:
7/19/08
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(5 of 12)
Re: Hi5 Tech Support Help
Jul 19, 2008 11:00 PM
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tengo un gran problema, hace unas semanas alguien logro quitarme mi HI5, me quito la clave y cambio el correo con el cual yo cree ese hi5, ahora habre con otro msn que èl creo; esta usando mi hi5 (fotos, informacion personal, amistades)para ostigar y molestar a quien èl desee, ESTA USANDO MI PERSONA, Y ESO ME ESTA DAÑANDO PORQUE EN EL HI5 ESTAN MIS FOTOS, ESTAN MIS FAMILIARES Y AMISTADES, èl esta haciendo lo que quiera, porfavor ayudenme. I have been having a great problem, for weeks somebody profit to clear my HI5 to me, clear the key and change to me the mail with which I create that hi5, now Le Havre with another one msn that èl I create; this using my hi5 (photos, personal information, friendships) to ostigar and to bother to that èl wishes, THIS USING MY PERSON, AND THAT THIS DAMAGING to ME BECAUSE IN HI5 ESTAN MY PHOTOS, ESTAN MY RELATIVES AND FRIENDSHIPS, èl this doing what wants, porfavor ayudenme.-- Edited by xxxxxx at 07/19/2008 11:06 PM -- Edited by xxxxxx at 07/19/2008 11:07 PM
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Yo
Posts:
1
Registered:
7/19/08
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(4 of 12)
Re: Hi5 Tech Support Help
Jul 19, 2008 10:41 AM
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Hello Somebody in Hi5 has pictures of me that I do not want to be published. Is there a permanent way taker them out from her´s profile and avoid that she upload them again? Thanks
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Alejandra
Posts:
2
Registered:
7/16/08
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(3 of 12)
Re: Hi5 Tech Support Help
Jul 17, 2008 3:03 PM
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Well, i have a little problem with the hi5. I cannot add users my list of friends, that is to say, always me appears that the user does not allow friends requests for the moments, and is that every user that I try to add, why it happens? thank you in advance
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Ly
Posts:
1
From:
DK
Registered:
7/16/08
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(2 of 12)
Re: Hi5 Tech Support Help
Jul 16, 2008 1:16 PM
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hello, i have a problem and i tried to reach out for help,but i think it all was meaningless, coz nobody really noticed. and i dont even know was it the right direction... anyway, i have a problem... it is about received messages. i didnt have any msg in my inbox yet. and when i received a new one, i got a notification in my email that i got some...so i went to hi5, on the homepage it also showed that i have a new unread message. so, when i clicked on that or just went to inbox, it was empty! nothing in there!!! and nothing changed when i logged out/in again...nothing in bulk mail, very very weird. then i asked the person to resend message, and i got another notification....and now it shows 2 unread messages and whenever i go to inbox, it is empty, i cant read my messages...coz they are ..what...invisible..!!? what should i do? :/ thanks in advance.. Ly
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Maureen
Posts:
666
Registered:
6/13/07
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(1 of 12)
Jul 7, 2008 11:19 AM
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Hey, Hi5 users: Forum moderators can’t help with Hi5 Tech Support issues, but please feel free to post about a problem you're having and maybe another Hi5 user here can help. Let's try to keep the Q&As in this thread so people know where to go to ask questions or to post answers. Also, as always, people can contact Hi5 customer support at help@hi5.com. Thanks! Maureen ~ Maureen Kochan ConnectSafely forum manager
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